Frequently Asked Questions
What software is compatible with your templates?
Our templates are designed for seamless compatibility with popular design software, such as CANVA and Adobe InDesign. Please check the product details for specific software compatibility information.
Can I request a refund for my purchase?
Refund eligibility depends on the nature of your purchase. If you have accidentally bought an unopened digital product and haven’t downloaded it, we may process a refund within 5-10 business days. However, once a digital product is downloaded, refunds cannot be processed. Please refer to our detailed Refund Policy for more information.
Do our templates include help files or guides?
Certainly! Our templates are accompanied by comprehensive help files or guides to facilitate effective product use and customization. If you encounter any challenges, our support team is readily available to offer additional assistance.
How do I contact customer support for assistance?
For any inquiries, assistance, or clarification, please contact our dedicated customer support team at support@thirtysomethyngs.com . We are here to address your concerns and provide the necessary guidance promptly.