Refund Policy
We understand that circumstances may arise where a refund is necessary, and we strive to provide a fair and transparent refund policy for our digital products.
Refund Eligibility
Unopened Digital Products: If you purchased a digital product in error and have not downloaded it, we will process a refund within 5-10 business days of the original purchase.
Downloaded Digital Products: Once a digital product has been downloaded, we regret that we cannot process a refund, as the product has been delivered and its content accessed.
How to Request a Refund
To initiate a refund request for an unopened digital product, please contact our customer support team at support@thirtysomethyngs.com within 30 days of the original purchase. Include your order number and a brief explanation of the situation.
Additional Information
Refunds will be processed using the original payment method.
While we strive to process refunds promptly, please allow 5-10 business days for the refund to reflect in your account.
Exchanges
We do not offer exchanges for digital products. If you encounter any issues with your purchase, please reach out to our customer support team, and we will do our best to assist you.
Policy Changes
We reserve the right to update, modify, or change our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
If you have any questions or concerns regarding our refund policy, please contact us at support@thirtysomethyngs.com .